Update - Some services are operational again after some work to resolve the issue. Investigation continues on reaming degrade performance of calling.
Dec 03, 2025 - 16:35 NZDT
Dec 03, 2025 - 16:35 NZDT
Update - We are continuing to investigate this issue.
Dec 03, 2025 - 16:15 NZDT
Dec 03, 2025 - 16:15 NZDT
Investigating - We are currently investigating this issue. Their appears to be degraded calling. There may also be affecting services such as voicemail to email, agent logins, softphones etc.
Dec 03, 2025 - 16:11 NZDT
Dec 03, 2025 - 16:11 NZDT
About This Site
Welcome to Vadacom Status Page
We will post Major Network Outages and Planned works here.
To report service difficulties please email service@vadacom.com including as much information as possible making sure to include your contact details and a brief description of your issue and our team will investigate.
If you are experiencing a high priority issue please follow up your email with a call to our team on 09 969 0600
NextVoice
Degraded Performance
NextVoice - Inbound / Outbound Calls
Degraded Performance
Nextvoice - Admin Portal
Operational
Nextvoice Softphone
?
Operational
Vadaxchange Buddy
Operational
Vadachange Buddy - Inbound & Outbound Calls
Operational
Vadaxchange Buddy - Admin Portal
Operational
CallCentre Studio
Operational
CallCentre Studio - Agent & Web Access
Operational
CallCentre Studio - Inbound / Outbound Calls
Operational
Fibre Internet Services
Operational
Mobile Internet Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.