Scheduled NextVoice Release

Scheduled Maintenance Report for Vadacom Limited

Completed

Upgraded components are operating nominally.

Note: The new feature to enrich call history with directory contact telephone numbers did not deploy correctly and thus is not currently functional.

Posted Jul 10, 2025 - 20:49 NZST

Verifying

Verification is currently underway for upgraded items. Preliminary indication is nominal operation.

Posted Jul 10, 2025 - 20:15 NZST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 10, 2025 - 20:00 NZST

Scheduled

A NextVoice Release is scheduled for Thursday 8 p.m. NZST and going until 10 p.m NZST

We are expecting no more than a 10 minute service interruption, this interruption will not likley be observable by most users.

Calling will not be affected during this time period.

This update is focused on Admin Web Portal and Softphone Custom tabs, this could potentially affect voicemail to email and agent auto logout features.

You are able to keep up to date via - https://status.vadacom.com/

After the upgrade is complete you will be able to view the changes here - https://admin.nextvoice.io/changelog.html

Should you have any issue or concerns after this release please contact the support team at service@vadacom.com or 64 9 969 0600

Posted Jul 10, 2025 - 15:25 NZST

This scheduled maintenance affected: NextVoice (Nextvoice - Admin Portal).