All Systems Operational

About This Site

Welcome to Vadacom Status Page

We will post Major Network Outages and Planned works here.

To report service difficulties please email service@vadacom.com including as much information as possible making sure to include your contact details and a brief description of your issue and our team will investigate.

If you are experiencing a high priority issue please follow up your email with a call to our team on 09 969 0600

NextVoice Operational
90 days ago
99.97 % uptime
Today
NextVoice - Inbound / Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Nextvoice - Admin Portal Operational
90 days ago
99.99 % uptime
Today
Nextvoice Softphone Operational
90 days ago
99.84 % uptime
Today
Vadaxchange Buddy Operational
90 days ago
100.0 % uptime
Today
Vadachange Buddy - Inbound & Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Vadaxchange Buddy - Admin Portal Operational
90 days ago
100.0 % uptime
Today
CallCentre Studio Operational
90 days ago
100.0 % uptime
Today
CallCentre Studio - Agent & Web Access Operational
90 days ago
100.0 % uptime
Today
CallCentre Studio - Inbound / Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Fibre Internet Services Operational
90 days ago
100.0 % uptime
Today
Mobile Internet Services Operational
90 days ago
100.0 % uptime
Today
Mobile Calling Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Resolved - This incident has been resolved.
Dec 3, 17:06 NZDT
Update - Some services are operational again after some work to resolve the issue. Investigation continues on reaming degrade performance of calling.
Dec 3, 16:35 NZDT
Update - We are continuing to investigate this issue.
Dec 3, 16:15 NZDT
Investigating - We are currently investigating this issue. Their appears to be degraded calling. There may also be affecting services such as voicemail to email, agent logins, softphones etc.
Dec 3, 16:11 NZDT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.